Can I use my card at an ATM?

Yes, but be aware that most ATMs charge fees for use. Do not attempt over and over again if your card is rejected or you may incur multiple fees.

2024-08-29T09:57:30-06:00August 29, 2024|

What if I did not receive a card?

Depending on the type of payment you received, you may or may not have received a physical debit card. To access your funds, please follow the steps in the notification or documentation you received regarding your payment.

2024-08-29T09:57:26-06:00August 29, 2024|
IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A PREPAID ACCOUNT WITH RAPID FINANCIAL SOLUTIONS: TO HELP THE GOVERNMENT FIGHT THE FUNDING OF TERRORISM AND MONEY LAUNDERING ACTIVITIES, FEDERAL LAW, UNDER THE PATRIOT ACT, REQUIRES ALL FINANCIAL INSTITUTIONS OR ENTITIES SPONSORED BY FINANCIAL INSTITUTIONS TO OBTAIN, VERIFY AND RECORD INFORMATION THAT IDENTIFIES EACH PERSON WHO OPENS AN ACCOUNT. WHAT THIS MEANS FOR YOU: WHEN YOU OPEN AN ACCOUNT, WE WILL ASK FOR YOUR NAME, ADDRESS, DATE OF BIRTH AND OTHER INFORMATION THAT WILL ALLOW US TO IDENTIFY YOU. WE MAY ALSO ASK TO SEE YOUR DRIVER’S LICENSE OR OTHER IDENTIFYING DOCUMENTS AND USE RESOURCES SUCH AS CREDIT BUREAUS OR OTHER MEANS TO VERIFY THIS IDENTITY INFORMATION.

© COPYRIGHT 2024 TYLER TECHNOLOGIES. ALL RIGHTS RESERVED. CARDS OR OTHER FINANCIAL PRODUCTS ARE ISSUED BY CACHE VALLEY BANK PURSUANT TO LICENSES BY MASTERCARD INTERNATIONAL INCORPORATED. MASTERCARD IS A REGISTERED TRADEMARK OF MASTERCARD INTERNATIONAL INCORPORATED. CACHE VALLEY BANK IS A MEMBER OF THE FEDERAL DEPOSIT INSURANCE CORPORATION (“FDIC”) AND ALL ACCOUNT AND CARDHOLDERS’ FUNDS THAT ARE PLACED BY TYLER OR RAPID INTO THE CACHE VALLEY BANK AS YOUR AGENT AND CUSTODIAN ARE ELIGIBLE FOR FDIC PASS-THROUGH INSURANCE IN ACCORDANCE WITH THE FDIC’S APPLICABLE TERMS AND CONDITIONS.

EVOLVE BANK & TRUST AND/OR GREEN DOT BANK OR GO2BANK, WHICH IS GREEN DOT’S FLAGSHIP MOBILE BANK, ALSO OFFER SREVICES AVAILABLE TO YOU IF YOU WANT TO TRANSFER YOUR FUNDS OR CREATE A MOBILE BANK ACCOUNT TO USE YOUR FUNDS. THESE SERVICES CAN BE ACCESSED THROUGH THE LINKS ON OUR WEB PAGES.
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